Shipping Policy
Free Shipping
We are pleased to offer FREE SHIPPING on all orders—no hidden charges!
Processing & Shipping Time
- Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays).
- Delivery Time:
- Standard Shipping (FREE): 7-14 business days
- Express Shipping (if available): 3-7 business days
Once your order is shipped, you will receive a confirmation email with a tracking number.
International Shipping
We ship worldwide! Custom duties, import taxes, or other fees (if applicable) are the responsibility of the customer. Please check with your local customs office for details.
Order Tracking
Once your order is shipped, you will receive an email with a tracking link. Please allow 24-48 hours for updates.
Delayed or Lost Shipments
If your order is delayed or lost, please contact us at info@mosqueros.com. While we are not responsible for courier delays, we will assist you in resolving the issue.
Damaged or Incorrect Orders
If your order arrives damaged, incorrect, or defective, please contact us within 48 hours of delivery with photos/videos at info@mosqueros.com. We will resolve the issue promptly.
Address Errors
Ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
For any questions, reach out to us at info@mosqueros.com.
